Holds ranked by consequence
Order the inspection queue by the customer commitment behind each item, not by arrival time.
Quality intelligence / Concept under discovery
Quality Hold Intelligence
Connect inspection, non-conformance and release signals to the orders and dates they are holding up.
The problem
Objective: Protect release and compliance.
A hold is often recorded as a quality event and nothing more. The commercial consequence, that a particular order will now miss a particular date, is worked out later by somebody else, if at all.
The result is that the queue of work waiting on inspection is prioritised by when it arrived rather than by what it is about to cost.
What it does
Four things it has to get right.
Repeat causes surfaced
Group non-conformances by part, process and supplier so the recurring source becomes visible rather than the individual event.
Release path and time left
Show what has to happen for a hold to clear and how long remains before the delivery date is lost.
Traceable sign-off
Keep the evidence, the approval and the person behind every concession or release in one auditable record.
Operational signals
What it reads.
Read-only, from the systems you already run. Nothing is replaced and nothing is written back without an approval.
- Open inspection holds
- Non-conformance records
- Concession and rework status
- Orders awaiting release
Batch held pending dimensional check
Order SO-5120 cannot dispatch without it
Rework route available, estimated 4 hours
Priority release recommended to the quality manager
An illustration of the kind of chain the system is designed to surface, not output from a live customer system.
The decision
Who acts on it.
Quality management and operations
Decide which holds to clear first, when rework is worth it against concession or scrap, and when a date needs to be re-promised.
Illustrative scenario
Three batches are awaiting release. One of them is the only thing standing between a priority order and its Friday dispatch.
Connected solutions
It does not work alone.
The same operational context powers every solution, so a signal picked up here shows its consequences everywhere else.
Is this the one costing you most?
We start with one measurable operational problem, your existing systems and a decision owner who can act. Tell us where it hurts and we will scope it honestly.